Refund policy
RETURN AND REFUND POLICY
Each product is made to order specifically for you. Because of this, we do not accept returns or exchanges for a change of mind or for an incorrect size or color selected by the customer. Please review the product description and sizing information carefully before ordering.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery. Include your order number and clear photographs showing the problem.
After the issue is reviewed and approved, we will arrange a free replacement or refund. You do not need to return a qualifying damaged or defective item unless we specifically request it.
CANCELLATIONS AND ORDER CHANGES
Please contact us immediately if you need to cancel or change an order. Because orders may enter production quickly, cancellations and changes cannot be guaranteed once production has begun.
REFUNDS
Approved refunds are issued to the original payment method. The time required for the refund to appear depends on your bank or payment provider.
Nothing in this policy limits any rights you may have under applicable law.